Effective Date: July 2025

True Function Physical Therapy, LLC dba True Function Physical Therapy ("we," "our," or "us") is committed to protecting your privacy and the confidentiality of your personal and health information. This Privacy Policy outlines how we collect, use, store, and disclose your information in compliance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).

1. Information We Collect
We may collect the following types of information:

Personal Identifiable Information (PII): Name, address, phone number, email, date of birth, and insurance information.

Health Information: Medical history, diagnosis, treatment records, and other protected health information (PHI) relevant to your care.

Payment Information: Credit card or billing details for services rendered.

Digital information: If you use our website or online forms, we may collect IP addresses, browser type, and usage data via cookies or analytics tools.

2. How We Use Your Information

Your information may be used to:

Provide evaluation, treatment, and follow-up care.

Communicate with you regarding appointments or services.

Coordinate with your healthcare providers or insurance company.

Process payments for services rendered.

Improve our services and website functionality.

Comply with legal and regulatory requirements.

3. Sharing Your Information

We may share your information in the following circumstances and with your consent or at your request.:

Insurance providers for claims and billing.

With healthcare professionals involved in your treatment.

With business associates who help us deliver services, all of whom are contractually bound to safeguard your information

As required by law (e.g., public health reporting or court orders).

Important Notice:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Your Rights

You have the right to:

Access and obtain a copy of your medical records.

Request corrections to your health information.

Request restrictions on certain uses or disclosures.

Receive an accounting of disclosures.

Request confidential communications.

File a complaint if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us using the information below.

5. Data Security

We take appropriate administrative, physical, and technical safeguards to protect your information against unauthorized access, loss, misuse, or alteration.

6. Third-Party Services

If you interact with our website or digital platforms, be aware that third-party tools (e.g., analytics, scheduling software, or email services) may collect data as governed by their own privacy policies.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

8. Contact Us

If you have any questions, concerns, or would like to exercise your privacy rights, please contact us at:

True Function Physical Therapy, LLC

Phone: 615-882-4882

Email:

[email protected]

Website:

https://truefunctionphysicaltherapy.com